YENNES
Providing tally solutions since 1994

Jobs Listing

Title TDL Coordinator
Salary Based on their Experience
Start Date 2017-09-01
End Date 2017-10-31
Location Chennai
Job Information

Position: TDL Coordinator

No.of Positions: 1

Experience: 4-5 Years

Gender: Male or Female

Job Profile:

  • Handling the job orders received and to maintain database.
  • Taking care of Sign-Off and to allocate the job orders to the developers.
  • To Co-ordinate with the in-house developers on the work in progress and update customer/client.
  • To be a SPOC – Single Point of Contact for the implementation on customization and.
  • To have good Understanding of SDLC – Software Development Life Cycle
  • Listen attentively to customer needs and concerns; demonstrate empathy, and must not escalate issues.
  • Provide/ give additional customer education as needed.
  • Communicate effectively with Managers/teams on the work pending, sign offs and maintain reports of all customisation Schedule.

Eligibility:

  • Excellent Communication Skills in English, Tamil and Preferably Hindi
  • Experienced – Minimum 2 years of experience in customer support
  • Knowledge of Tally ERP 9 a plus, Accounting background will be an advantage.
Apply Now

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