Support Executive (Male 2+yrs)

Location: Madurai

No. of Position: 1

Experience: Minimum of 2 – 4 years into Tally Support

Job Profile:

• We would expect the candidate to Support the onsite calls on a work plan fixed by the Co-Ordinators.
• Onsite Customer calls based on the customer enquires.
• To resolve customer issues with the products or services at a minimum turnaround time.
• Maintain log of the calls handled, reports onsite/remote for the day and share with the Reporting Manager
• Maintain high quality of client support in the least turnaround time and with minimal escalations on calls.
• Knowledge in the Accounting domain will be an advantage.

Eligibility:

– An Experience of minimum 2-4 year into Service/Support of IT Products

– Tally Knowledge or an Accounting background will be a plus.

– Preferred Qualification: BBA/B.com/MCA

– Salary: Based on the Experience