Customer Support Executive – Hindi

Job Profile:

  • Interface with Client’s Dealers on inbound or outbound calls or via Remote (Internet)  for the purpose of resolving routine customer issues with products or services.
  • Speak to customers/dealers in a courteous, friendly, and professional manner using agreed upon script.
  • Listen attentively to customer needs and concerns; provide solution on the product like installations etc.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Confirm customer understanding of the solution provided and give  additional customer education/training if  needed.
  • Communicate effectively with individuals/Partners in the Project to ensure  timelyexpedition of customer requests assigned.

Eligibility:

Excellent Communication Skills in Hindi

An Experience of minimum 1 year in customer support

Tally Knowledge or an Accounting background will be a plus.

Job Category: Support
Job Type: Full Time
Job Location: Chennai

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