Interface With Client’s Dealers On Inbound Or Outbound Calls Or Via Remote (Internet) For The Purpose Of Resolving Routine Customer Issues With Products Or Services.

Speak To Customers/Dealers In A Courteous, Friendly, And Professional Manner Using Agreed Upon Script.

Listen Attentively To Customer Needs And Concerns; Provide Solution On The Product Like Installations Etc.

Clarify Customer Requirements; Probe For And Confirm Understanding Of Requirements Or Problem.

Confirm Customer Understanding Of The Solution Provided And Give Additional Customer Education/Training If Needed.

Communicate Effectively With Individuals/Partners In The Project To Ensure Timely Expedition Of Customer Requests Assigned. Note – Apply Only If You Have Fluency In Hindi Or Working Experience In Tally.

Looking for the immediate joiner