Support Coordinator

Job Description

  • Needs to provide support to Tally Users
  • Command on Tally ERP9 & GST.
  • No targets only support calls.
  • Day Shift.
  • Manage and execute lead generation activities.
  • Solving Customer’s Tally Problems through Anydesk
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts, and file documents
Job Category: customer care customer support customer support executive tally Voice Voice process
Job Type: Full Time
Job Location: Chennai

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