Support Executive – Chennai

Job Profile:

  • Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally ERP.9 and give them the right solutions.
  • Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
  • Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
  • Train the user on Tally ERP.9 and give quality knowledge on the features and uses.
  • Update in the suite CRM of all the calls/ work done.

Eligibility:

An Experience of minimum 2 year in customer support

Tally Knowledge or an Accounting background is mandatory.

Job Category: Tally Support
Job Type: Full Time
Job Location: Chennai

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