Support Executive

Job Responsibilities

  •  Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and give them the right solutions.
  • It is your accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client’s business process.
  • Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
  • Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
  • Train the user on Tally prime and give quality knowledge on the features and uses.
  • Update in the suite CRM and report on all the calls/ work done.
  • We would expect you to achieve the responsibilities delegated at a minimum turnaround time

Job Specification:

  • Looking only Commerce Graduates
  • Candidate must have experience 1 to 3 years in customer support
  • Must have knowledge as well as Experience in Tally Prime
  • Preferred Male candidates only
  • Must have a vehicle (2 Wheeler) willing to travel locally.

Job Category: Business Development Executive Support Executive
Job Type: Full Time
Job Location: Chennai

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